*Responsibilities:*
* Completes a high volume of outbound communications to customers to collect delinquent payments or establish repayment schedules as warranted.
* Reduces past due receivables in accordance with established policies and procedures.
* Provides a high level of service to our customers to optimize customer satisfaction while mitigating credit risk and resolving disputes.
* Maintains the accounts receivable system to include accurate and timely records of customer correspondence, applied payments, credit approvals, review notes, and dispute resolution.
* Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
* Provides cash receipt forecast for the weekly cash forecast.
* Work with cross-functional departments as needed to obtain information to complete collections activities.
* Other duties as assigned
*Desired Knowledge, Skills, and Abilities:*
* Strong technical and analytical skills, the ability to be deadline-oriented environment and meet specific deadlines, have effective negotiation skills and possess excellent written and verbal communication skills are expected.
* Acumatica experience is a plus.
* Accounting education and experience, a plus.
* Collections experience, a plus but not required.
* A responsible, team-oriented individual who is attentive, organized, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.
Job Type: Full-time
Pay: $22.
00 - $24.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
Weekly day range:
* Monday to Friday
Application Question(s):
* Are you okay with working in office? The position is in office.
Education:
* High school or equivalent (Required)
Work Location: In person
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