Assoc. Director, ER Investigations and Compliance

Assoc.
Director, ER Investigations and Compliance Human Resources - Employee Relations 85224BR University Job Title Associate Director 4 Bargaining Unit None - Not included in the union (Yale Union Group) Time Type Full time Duration Type Regular Compensation Grade Administration & Operations Compensation Grade Profile Leader (27) Wage Ranges Click here to see our Wage Ranges Searchable Job Family Human Resources Total # of hours to be worked: 37.
5 Work Week Standard (M-F equal number of hours per day) Work Location Central Campus Worksite Address 221 Whitney Avenue New Haven, CT 06511 Work Model Hybrid Position Focus: Reporting to the Senior Director, Employee Relations (ER), Investigations and Compliance, the Associate Director, Investigations and Compliance, plays a key role in developing and implementing strategy, response and resolution of serious misconduct and policy violations and organizational culture and climate concerns.
Oversight: Assesses concerns and complaints based on origin, nature and complexity and assigns appropriately to ensure timely response, objectivity, and integrity of the investigation.
Formulates and operationalizes best practices for case-handling, investigation, and case management, including investigative procedures, monitoring case-handling activities, and recommending appropriate changes to procedures and ensuring compliance with governing policies and procedures.
Ensures ER team is following best practice investigation techniques and protocols.
Assesses and develops investigation competencies of HR partners.
Provides expert guidance and support to the ER team and other university units responsible for fact-finding and resolving complex concerns.
Designs and delivers investigation and risk management training and resources for HR and university stakeholders.
Ensures matters are addressed consistently with the University policies and practices.
Oversees the implementation of appropriate resolutions and interventions.
Oversees HR process and protocols for triage, assignment, investigation, and resolution of university hotline reports in partnership with the Office of General Counsel and University Auditing.
Case Management/Investigation: Manages complex investigations related to serious misconduct and policy violations, including, but not limited to, violations of the Institutional Standards of Conduct, theft, fraud, and misuse of university resources.
Independently investigates highly confidential matters involving serious misconduct and policy violations.
Facilitates coordination with appropriate university offices, including, but not limited to, the Office of Institutional Equity and Accessibility, the University Privacy Office, the Office of the Postdoctoral Affairs, University Auditing, and Yale Police Department.
Effectively presents investigation findings, conclusions, and recommendations to university leaders.
Independently produces comprehensive, written reports of investigation findings, conclusions, and recommendations.
Culture Champion: Establishes and follows best practices to conduct climate assessments and culture reviews to identify areas for future focus.
Influences university leaders to address problem environments and formulates related action planning.
Advises and coaches university leaders and other stakeholders to resolve disputes.
Risk Management: Analyzes data to identify investigation trends or recurrent issues.
Anticipates issues, identifies areas of policy or procedure implementation or revision, and recommends, analyzes, and partners with HR and university leaders to develop new policies and protocols informed by investigation and risk management activities.
Consults on investigation outcomes including recommended disciplinary actions, changes in employment status and other interventions.
Represents the University in administrative and legal proceedings, as appropriate.
Serves on university teams and committees, including, but not limited to those addressing risk management, investigations, and employees of concern.
HR Leader: HR thought and practice leader; Serves on ER leadership team.
Sponsors or leads ER or HR committees and initiatives.
Leads teams HR Business Partners during periods of transition or complexity.
Essential Duties 1.
Directs, monitors, and assesses needs and directs the application of resources of an administrative University office dealing with one or more major functional areas.
2.
Directs and implements solutions to problems that are routine to complex in nature and that affect multiple functional areas of responsibility.
3.
Plans and/or participates in planning University activities on a long-term basis to comply with University goals and objectives.
4.
Establishes and implements consistent university-wide policies in multiple functional areas of responsibility.
5.
Ensures that University office policies and procedures are in compliance with federal, state, and local laws and ordinances.
6.
Develops and monitors goals and objectives for managerial and professional staff in compliance with University strategies.
7.
Directs a staff of exempt and non-exempt employees.
8.
May perform other duties as assigned.
Required Education and Experience Bachelor’s Degree in related field and eight years of experience or an equivalent combination of education and related experience.
Required Skill/Ability 1: Demonstrated ability to conduct complex investigations and preparing detailed, thorough and accurate investigative reports.
Ability to manage complex situations, particularly those requiring a high level of discretion.
Demonstrated ability to communicate effectively with senior leaders.
Required Skill/Ability 2: Demonstrated proficiency in strong critical thinking, analytical, planning, and organizational skills.
Ability to prioritize, problem solve, and work well under time pressure.
Ability to work independently and exercise sound judgment.
Required Skill/Ability 3: Proven exemplary verbal and written communication skills.
Developed analytical, research and problem-solving skills including the ability to analyze data, understand trends and design recommendations based on investigation findings and in accordance with governing policies and procedures.
Required Skill/Ability 4: Exceptional interpersonal skills including ability to interact/work positively with a broad spectrum of constituents in a diverse workplace environment.
Required Skill/Ability 5: Proven coaching, counseling, mediation, investigatory and conflict resolution skills.
Preferred Education, Experience and Skills: J.
D.
and six (6) years experience conducting workplace investigations.
Drug Screen No Health Screening No Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements.
All offers are contingent upon the successful completion of the background check.
For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement The University maintains policies pertaining to COVID-19.
All faculty, staff, students, and trainees are required to comply with these policies, which may be found here: https://covid19.
yale.
edu/health-guidelines Posting Disclaimer The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position.
Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement: University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans.
Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note Yale University is a tobacco-free campus