*Job Overview:* We are seeking an experienced, knowledgeable and vibrant Salon/Client Coordinator to join our high volume, hair salon and spa.
The ideal candidate should have a deep understanding of the hair and salon industry, possess excellent organizational and communication skills, and present a professional and welcoming demeanor to our clients.
*Responsibilities:*
* *Client Interaction:*
* Greet clients warmly and provide a positive first impression.
* Assist clients with appointment scheduling, cancellations, and inquiries.
* Maintain a friendly and welcoming atmosphere at the reception area.
* *Phone Management:*
* Answer phone calls in a courteous and efficient manner.
* Provide information regarding salon services, pricing, and availability.
* Handle client inquiries and resolve issues promptly.
* *Knowledge of Salon Services:*
* Demonstrate a comprehensive understanding of various hair and spa services offered.
* Guide clients on suitable services based on their needs and preferences.
* Stay updated on current beauty and wellness trends.
* *Appointment Coordination:*
* Efficiently manage appointment bookings and cancellations.
* Coordinate with stylists and spa professionals to ensure smooth scheduling.
* Send appointment reminders to clients or confirm appointments daily.
* *Cash Handling:*
* Handle cash transactions and process payments accurately.
* Maintain an organized and secure cash register.
* *Maintaining Reception Area:*
* Keep the reception area clean, organized, and aesthetically pleasing.
* Inventory ordering and receiving
* Ensure reading materials and promotional materials are up-to-date.
*Qualifications:*
* Proven experience as a receptionist in a hair salon or spa setting.
* In-depth knowledge of salon services, hair care products, and industry trends.
* Exceptional customer service and communication skills.
* Sales and retail experience.
* Professional appearance and demeanor.
* Strong organizational and multitasking abilities.
* Proficient in using salon management software.
*Education and Certification:*
* High school diploma or equivalent.
* Additional certification in salon management or hospitality is a plus.
* Full time position
Tuesday 12-8 Wednesday 9-2 Thursday 12-8 Friday 9-6 Saturday 8-2
Salon coordinator will be expected to arrive each day 15 mins early to open and close when last client leaves.
Job Type: Full-time
Pay: $19.
00 - $22.
00 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Flexible schedule
* Health insurance
* Vision insurance
Shift:
* Day shift
* Evening shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Experience:
* Salon: 2 years (Required)
Ability to Relocate:
* Shelton, CT 06484: Relocate before starting work (Required)
Work Location: In person
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